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Alma service pack on Saturday 13/01/2018 from 23:00

Category: IT Services. Submitted on January 12th, 2018 at 11:57:00

The vendor (Ex Libris) is applying a service pack
to the Library Management System (Alma)
between 23:00 and 03:00 on Saturday

During this time Alma may become unavailable.
Effects of this will be:
- Library staff will not be able to access Alma
- customers won't see their current loans or be
able to renew in My Manchester or My Library
- self-service book issue and returns machines
based in the libraries may lose connection
- information on real time book availability in
Library Search may be inaccurate

Library Systems Support Analyst